Today, while returning a mobile phone, I lost my internal cool for the first time in a long time. The store I bought the phone from has a 7 day return, 15 day replacement policy, but it took a lot of work to return the phone. It all went something like this:
Day 1 morning: I buy the phone
Day 1 evening: I go back and try to return it because of lack of Wi-Fi (I don't have any use for 3G). I am refused after about a half hour of explaining to three different people, but am given an offer to take me to a nearby Nokia Care the next day
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